2018 NLADA Annual Conference--Resilient Justice

As advocates, we should seek to provide thoughtful, client-centered services to those who are in crisis and often further traumatized by the legal process. But what do you do when the client may feel difficult to work with, not because of the legal issues but because of how the client interacts with you? How do you advocate for a non-responsive client, a client who questions your ability, or a client who is in constant chaos? In this workshop, we will look at common client scenarios, consider our own implicit biases that may affect our interaction, and learn how to be strategic and thoughtful in future client communication in order to continue with our advocacy.